Course catalogue

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Practical programmes you can complete alongside work — start any time, finish at your own pace.

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9 courses

SHRM-201Paid

EEFIC PROFESSIONAL LEARNING

Human Resources

Strategic Human Resources Management

This course equips managers, supervisors, HR practitioners, and emerging leaders with the knowledge, mindset, and tools to transition from traditional HR administration to strategic people management. It emphasizes creating measurable business value through an integrated approach to human capital. Learners will explore the Impact Chain, the dual nature of HR as both an art and a science, and the foundational principle that every manager is a people manager. Through practical frameworks and real-…

◷ 20 hours◉ Intermediate

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DCM-201Paid

EEFIC PROFESSIONAL LEARNING

Human Resources / Labour Law

Displinary Cases Management

This course equips managers, supervisors, HR practitioners, and disciplinary committee members in Tanzania with the essential knowledge and practical skills to manage workplace discipline effectively. It focuses on fair, consistent, and legally compliant processes, adhering to the Employment and Labour Relations Act (ELRA), the Code of Good Practice (GN 42 of 2007), and principles of natural justice. Learners will develop the confidence to navigate complex disciplinary scenarios, reduce legal ri…

◷ 10 hours◉ Intermediate

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LLT-201Paid

EEFIC PROFESSIONAL LEARNING

Labour Law

Labour Laws In Tanzania

This course provides a comprehensive and practical guide to Tanzanian labour law for managers, supervisors, HR professionals, and business leaders. It focuses on the application of the Employment and Labour Relations Act (ELRA), Labour Institutions Act (LIA), and related regulations to ensure workplace compliance, risk reduction, and the fostering of lawful employment practices. Emphasis is placed on the dual test of fairness, natural justice, and practical scenarios encountered in the Tanzanian…

◷ 10 hours◉ Intermediate

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SHRM-301Paid

EEFIC PROFESSIONAL LEARNING

Strategic Human Resources

Strategic HR Management

Course Overview This course is designed for mid-to-senior leaders, HR professionals, and talent development specialists who seek to elevate their understanding and application of Strategic Human Resource Management. It moves beyond traditional HR functions to focus on building organizational capability as a core strategic lever. Participants will learn how to diagnose, measure, and close critical skills gaps, drive focus and alignment through OKRs, and manage the entire people lifecycle to susta…

◷ 35 hours◉ Intermediate

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HRA-301Free

EEFIC PROFESSIONAL LEARNING

Human Resources

HR Metrics & Analytics

This professional e-learning course equips HR professionals and business leaders with the strategic capability to transform workforce data into actionable insights, driving organizational effectiveness and efficiency. It moves beyond traditional HR reporting to position HR Metrics & Analytics as a core business management function, enabling evidence-based decision-making and demonstrating HR's measurable contribution to business results.

◷ 30 hours◉ Beginner

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KIN-201Free

EEFIC PROFESSIONAL LEARNING

Leadership and Organizational Effectiveness

Corporate Culture

This course positions corporate culture as a critical organizational and business-performance architecture. It moves beyond treating culture as merely an HR initiative, framing it as the business strategy, soul, identity, and DNA of a modern organization. Learners will explore how culture, as a combination of visible systems and invisible beliefs, profoundly influences how people think, behave, make decisions, collaborate, respond to pressure, serve customers, execute strategy, and create result…

◷ 40 hours◉ Intermediate

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EXCEL-301Paid

EEFIC PROFESSIONAL LEARNING

Business Software

Microsoft Excel for Professionals

This course is designed for professionals across various sectors—finance, HR, administration, operations, and management—who seek to elevate their Microsoft Excel skills from fundamental operations to advanced business analysis and reporting. Through practical examples and hands-on exercises, participants will learn to structure data effectively, automate repetitive tasks, build robust formulas, clean and manage data, perform insightful analyses, and create dynamic dashboards and management repo…

◷ 45 hours◉ Beginner

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CUS-201Free

EEFIC PROFESSIONAL LEARNING

Customer Service

Customer Care & Service Excellence

This course is designed for customer-facing professionals who wish to elevate their understanding and application of customer care principles to achieve service excellence. It delves into the nuances of customer expectations, effective communication, and strategic service recovery, equipping participants with the skills to build lasting customer trust and loyalty. Participants will explore practical frameworks for managing difficult situations, developing robust service standards, and contributi…

◷ 48 hours◉ Intermediate

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ECP-301Free

EEFIC PROFESSIONAL LEARNING

Professional Development

Effective Communication & Presentation Skills

Communicate with Clarity, Influence with Confidence, Present with Impact This comprehensive course is designed for professionals who aspire to master the art of communication and presentation. It moves beyond basic concepts to delve into the nuances of influencing, persuading, and leading through spoken and written word. Participants will acquire advanced strategies for audience analysis, message structuring, and impactful delivery, ensuring their professional interactions consistently drive und…

◷ 60 hours◉ Intermediate

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